sendmail connection reset message

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I am having some problems with sendmail on a FC 6 machine. When sending emails to a certain domain:dynavoxtech.com I get a connection timed out in my logwatch files. Here is a snippet from my maillog:
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: Milter: no active filter
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 220 mail.harrisonburg.k12.va.us ESMTP Sendmail 8.13.8/8.13.8; Wed, 18 Apr 2007 13:37:57 -0400 Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: <-- EHLO mail.harrisonburg.k12.va.us Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-mail.harrisonburg.k12.va.us Hello localhost [127.0.0.1], pleased to meet you Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-ENHANCEDSTATUSCODES
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-PIPELINING
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-8BITMIME
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-SIZE
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-DSN
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-ETRN
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-AUTH LOGIN PLAIN
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250-DELIVERBY
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250 HELP
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: <-- MAIL From:<dhottinger@xxxxxxxxxxxxxxxxxxxxxx> SIZE=4160 AUTH=dhottinger@xxxxxxxxxxxxxxxxxxxxxx Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250 2.1.0 <dhottinger@xxxxxxxxxxxxxxxxxxxxxx>... Sender ok Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: <-- RCPT To:<Jason.Smith@xxxxxxxxxxxxxxx> Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250 2.1.5 <Jason.Smith@xxxxxxxxxxxxxxx>... Recipient ok
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: <-- DATA
Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 354 Enter mail, end with "." on a line by itself Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: from=<dhottinger@xxxxxxxxxxxxxxxxxxxxxx>, size=4333, class=0, nrcpts=1, msgid=<20070418133756.1d8333rpwscckw00@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>, proto=ESMTP, daemon=MTA, relay=localhost [127.0.0.1] Apr 18 13:37:57 mail sendmail[17274]: l3IHbv4T017274: --- 250 2.0.0 l3IHbv4T017274 Message accepted for delivery Apr 18 13:37:57 mail sendmail[17273]: l3IHbvP3017273: to=Jason.Smith@xxxxxxxxxxxxxxx, ctladdr=dhottinger@xxxxxxxxxxxxxxxxxxxxxx (48/48), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=34160, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (l3IHbv4T017274 Message accepted for delivery) Apr 18 13:37:57 mail sendmail[17277]: l3IHbv4T017274: SMTP outgoing connect on mail.harrisonburg.k12.va.us Apr 18 13:42:57 mail sendmail[17277]: l3IHbv4T017274: timeout waiting for input from mail01.dynavoxtech.com. during client greeting Apr 18 13:42:57 mail sendmail[17277]: l3IHbv4T017274: to=<Jason.Smith@xxxxxxxxxxxxxxx>, ctladdr=<dhottinger@xxxxxxxxxxxxxxxxxxxxxx> (3548/3548), delay=00:05:00, xdelay=00:05:00, mailer=esmtp, pri=124333, relay=mail01.dynavoxtech.com. [12.46.232.41], dsn=4.0.0, stat=Deferred: Connection timed out with mail01.dynavoxtech.com.

I turned the sendmail logging up so I could see what was occuring. On the other end they are seeing this:

204.111.40.3-53920:04182007 10:30:25:Client #76 - 204.111.40.3:53920
204.111.40.3-53920:04182007 10:30:25:Accepted connection on <10.16.1.40>
204.111.40.3-53920:04182007 10:30:25:Channels VIP:  id=<0>,
name=<Default Virtual Host>, network_active=<1>, Secure Flag=0
204.111.40.3-53920:04182007 10:30:25:Relay ----><0>
204.111.40.3-53920:04182007 10:30:25:Trace - ('EXCEPTION',
('/build/smb6-5-patch1-HF7/ct/common/apps/python/lib/python2.3/socket.py
', 'recv', '212'), 'error', (54, 'Connection reset by peer'),
'[/build/smb6-5-patch1-HF7/ct/common/src/pythonframework/any_channel.py|
GetData|285]
[/build/smb6-5-patch1-HF7/ct/common/apps/python/lib/python2.3/socket.py|
recv|212]')

notice the connection reset by peer. It shows that they are closing the
connection.

My question is twofold. One is this problem occuring on my mailserver or on their end? and Two: if it is my problem,what is the issue and how can I fix it. They are running an ironmail security appliance from SecureComputing.
--
Dwayne Hottinger
Network Administrator
Harrisonburg City Public Schools



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