On 24/01/07, Anne Wilson <cannewilson@xxxxxxxxxxxxx> wrote:
On Wednesday 24 January 2007 17:28, Lyvim Xaphir wrote: > > > > 'Insecure' is the word that gets attention :-) A week or so later the > > site was working correctly in FF and Konqueror. > > > > Anne > > Hah. good work Anne. :) > Getting to talk to the right people can be difficult, but rewarding if you manage it. On this occasion there was a moment's stunned silence when I told them about the insecurity, then he admitted that he didn't know that. On another occasion I was having problems with one section of the on-line banking. I could arrange an inter-account transfer, but couldn't see the amount on the page where I had to verify it. I was using Mozilla Mail at the time - about 3 years ago - and went to Mozillazine, where one of the developers talked me through finding the bit of code that caused the problem. It was making a M$-only call. He told me exactly what I should say about where the problem was and what the fix would be. I emailed the bank's web maintainer, and got no reply, but again, a few days later, the page was working correctly. I say all this just to tell people that it may be daunting, at times, trying to get the 'big ones' to listen, but it's worth persevering. Anne
Even if you don't go to those lengths of debugging the site's code, people can still make a difference by complaining/informing a webmaster that they're site does not work on thier system. I run two sites that generate the money to support my family, that I coded myself. If someone complained that they couldn't see my site, I'd sure as hell work as hard as I could to ensure that it's viewable by all. That's my bread. Dotan Cohen http://lyricslist.com/ http://what-is-what.com/
