hbrhodes wrote: > okay, i did that and i found the following, when i tried to use it as root or > user, it said something about "failed to open device > 'artec_eplus48u:libusb:001:007': invalid argument. Hi. I've got the same scanner, and had the same problem. Hopefully you'll have found the /etc/sane.d directory, the artec_eplus48u.conf configuration file, and put the "Artec48.usb" file in /usr/share/sane/artec_eplus48u/, like it asks. I must admit that I thought I'd done that, and was still getting the error message. Some research lead me to man sane-artec_eplus48u and the SANE_DEBUG_ARTEC_EPLUS48U environment variable. Running export SANE_DEBUG_ARTEC_EPLUS48U=9 xsane gave a whole bunch of output, including [artec_eplus48u] Try to open firmware file: "/usr/share/sane/artec_eplus48u/Artec48.usb" [artec_eplus48u] Cannot open firmware file "/usr/share/sane/artec_eplus48u/1200.usb" [artec_eplus48u] download_firmware_file failed A bit of headscratching lead me to realise that I'd mis-spelled the directory. Whoops! In any case, I hope this helps. I hope the export variable helps you track down what's going wrong for you. James. -- E-mail address: james | In poker you have to show your hand eventually if @westexe.demon.co.uk | called. So far SCO have with great reluctance shown | only one card, which turned out to be "Mr Bun, The | Baker". -- Electric Dragon on groklaw.net