Am Mo, den 07.11.2005 schrieb Danny Howard um 21:08: > Hello, Welcome! > I am a FreeBSD guy who is trying to get a handle on the Red Hat thing. > I like that there's a documentation project to cover Fedora ... what I > am missing is any sort of sanctioned "support forum" ... I keep having > various little problems, like I want to recompile the kernel on my > laptop to support NDIS, but the compile tree seems broken ... with > FreeBSD I am pretty good at plugging the error message into Google > Groups and usually getting a recent answer. This does not seem the best > approach with Fedora: I have to learn the Fedora Way to get answers. > > So, I found fedora-list, and like to think this may be a general support > forum akin to freebsd-users ... is this a good place to ask questions > and generally get some good advice? Or is there a better place to go to > try to answer my questions? What I would totally vote for (and I looked > around the Bugzilla / wiki and maybe I'll complete suggesting it) is a > little link on http://fedora.redhat.com/docs/ which says "How to Solve > Problems and Where to Get Support" ... > > Anyway, once I receive a few messages and get procmail tuned up, I will > have some questions to post here. I hope this is the place ... hello, > everyone! :) > > Thanks, > -danny While this list is one of multiple places to get help as a Fedora user (other ways to communicate are given on http://fedora.redhat.com/participate/communicate/), I wouldn't call this a support forum, but a very active place where users help users (and sometimes one or the other developer jumps into discussion with a helpful answer). While you can't demand to get help in the very most cases you should get a helpful reply (typically by several different people). But be aware that this list is high volume! 200 up to 300 mails per day in average over the year. Don't get panic if your mail box fills rapidly ;) In general I feel it is worth to follow, even if you just read about topics which aren't a current problem or topic for you. A basic guide for using this list is at http://fedoraproject.org/wiki/MailingListRules Note, I don't want to teach you, just point out that there is that paper about some basic rules, together with helpful links like where to search the list archive. Lots of information was already communicated through this list. A different place to get a first feet into Fedora as a user is the unofficial FAQ http://www.fedorafaq.org/ If list archive and FAQ do not cover your questions or you are uncertain about specific things, simply throw in you questions in a friendly manner together with enough information about the issue - you can be sure to get help. That often happens "nearly realtime" ;) Alexander -- Alexander Dalloz | Enger, Germany | GPG http://pgp.mit.edu 0xB366A773 legal statement: http://www.uni-x.org/legal.html Fedora Core 2 GNU/Linux on Athlon with kernel 2.6.11-1.35_FC2smp Serendipity 21:32:50 up 9 days, 19:33, load average: 0.37, 0.31, 0.21
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