On 4/13/05, Kristina Clair <kclair@xxxxxxxxx> wrote: > On 4/13/05, Bob Brennan <rbrennan96@xxxxxxxxx> wrote: > > On 4/13/05, Kristina Clair <kclair@xxxxxxxxx> wrote: > > > Did you do a traceroute or any other network diagnostic to make sure > > > that you were actually able to reach the server? It sounds like a > > > networking problem... > > > > > > Kristina > > > > Hi Kristina - FTP and mailserver (the only other 2 open services) were > > responding quickly and correctly throughout the outage - all running > > on the same machine. > > > > Hmmm. I was confused about this point: > * all access_log and error_log for all sites - showed 5 users using > the sites at the time but nothing unusual > > Did you mean that 5 users were using the sites right before it became > inaccessible, or that there were people actually using the site when > you couldn't reach it? There were log entries on several of my virtual domains right up to the minute that the webserver became unresponsive - at least 5 separate IP addresses at the time. I noticed the problem when Squirrelmail timed out on a refresh. There are no log entries on any of the sites for the next 20 minutes. > Also, did you check all the domains that apache is configured to serve? Yes I checked all domains, including the IP address itself. Even "telnet myserver.net 80" would not connect. "telnet myserver.net 21" and 25 responded as expected.
