Re: Redhat.fedora site Not Noobie Friendly!

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



On Sat, 26 Mar 2005 11:21:33 -0600, Les Mikesell <lesmikesell@xxxxxxxxx> wrote:
> On Sat, 2005-03-26 at 11:03, David Curry wrote:
> 
> > >>Yes, but there is no imstructions for how it is to be done or at least
> > >>telling people that when you go to burn a iso image your software
> > >>should have a option of .iso extension .
> 
> > >
> > >There should at least be a hint that you do not treat the image
> > >like a file that is copied to a cd in the usual way.
> > >
> > >
> > The only problem I see here is for non-English speakers who struggle
> > with understanding material written in English.
> 
> OK, I guess most of the Windows users I know in the US have a problem
> with English.  Maybe there is a special dialect that they use.

Who said anything about users in the US? Or are those the only people
that this list is meant to help? There are a lot of people all over
the world who want to use linux. You can even install Fedora in
swahili.

> 
> > The web page referenced
> > above has plenty of pointers that people need to download ISO images.
> > There is a page section heading in large bolded text that reads, "Write
> > files to media" which is followed by
> >
> > "Note: ISO images are not written to CDs/DVDs the same way as files."
> > "If you are already running Fedora Core, refer to CD-Rs and CD-RWs for
> > instructions on using cdrecord to burn ISOs to CD."
> 
> This is one of those theory-vs.-practice things.  In theory, you might
> expect that to generate a working CD.  In practice it doesn't as easily
> determined by the number of failures mentioned on the mailing list
> and in my case by windows users asking why their CD's won't install.
> 
> > But, in my opinion most English speakers posting
> > such messages are individuals who are prone to try "winging it" and
> > haven't bothered to undertake even the most cursory preparatory research.
> 
> Yes, if they weren't this type, they wouldn't be installing Linux for
> the first time on their own.  And the exceptional thing about the ones
> you've seen is that they managed to get on the mailing list and post
> the question.  That's probably a very small percentage of the actual
> failures.  You have to write the instructions for the intended
> audience.  Commercial companies often hire specialized technical writers
> just to deal with the problem that first-time users rarely do what
> an experienced developer expects them to do.  And they sometimes revise
> their documentation when informed by the support department that
> errors from certain misconceptions are happening all the time.
> 
> --
>   Les Mikesell
>    les@xxxxxxxxxxxxxxxx
> 

Dotan Cohen

http://EnglishLirics.com/
http://Song-Lirics.com/


[Index of Archives]     [Current Fedora Users]     [Fedora Desktop]     [Fedora SELinux]     [Yosemite News]     [Yosemite Photos]     [KDE Users]     [Fedora Tools]     [Fedora Docs]

  Powered by Linux