Our IT department is interested in knowing what system your organization uses to manage server maintenance and repair logs. We are currently rethinking the way we record our logs. After discussions with many of our system administrators, we have decided that we would like to record: 1. Major Hardware/Software Failures and Their Resolutions 2. Server Hardware and Firmware Additions and Changes 3. Configuration Changes to Operating System and Major Applications 4. Major, Manual Software/Operating System Upgrades We would like to keep the recording of each of those types of changes simple and easy to do. >From our experience, if it takes too long or too much effort, updates will not be recorded. Thus we would like to keep the log entries down to brief, 2-3 sentence paragraphs. We're interested in deploying a system to manage the updating, searching and reporting of logs. From our requirements, it does not look like we need a very complex system. What system does your organization use to manage your logs? Do you know of another open-source or commercial product that would meet our needs? -- Ben Steeves _ bcs@xxxxxxxxxx The ASCII ribbon campaign ( ) ben.steeves@xxxxxxxxx against HTML e-mail X GPG ID: 0xB3EBF1D9 http://www.metacon.ca/bcs / \ Yahoo Messenger: ben_steeves
