Eric Vought wrote: > How about a first-post response? I have seen this work well with other > lists. The first time a new user posts, they get automailed mailed a > brief netiquette flyer and a FAQ list. Their post still goes to the > list, but, by and large, they will read the FAQ and explore the links > while waiting for an answer. One could even get real fancy and do a > search against the archives/FAQ for topics related to their post, but > that may be overboard. Sounds like something that we could put together without Red Hat's help... Anyone else think this sounds a good idea? James. -- James Wilkinson | They say that every cloud has a silver lining, which Exeter Devon UK | must be a bit alarming for airline pilots... E-mail address: james | -- "I'm Sorry, I Haven't A Clue", BBC Radio 4 @westexe.demon.co.uk |