The one thing I could see as an improvement over the current mailing list and bugzilla for fedora users would be to add a wiki that would be maintained mostly by a team of volunteers who would collate the frequently-asked questions on the list into stock answers on the wiki. Then much of the clutter on the mailling list could be avoided by searching the wiki first, and if new users don't recognize the symptoms well enough to find the answer themselves, the mailing list response would only have to be a pointer to the wiki entry.
These new users would be the same people that don't read fedorafaq.org, wouldn't they? That answers many of the questions ansked here, particularly regarding NTFS, but it doesn't stop people asking.
> Issues
that are real system bugs should get filed into bugzilla and things
that are common operator mistakes/misconceptions or that have simple
workaround solutions could become wiki entries that are easily updated
as the situations change.
I think it's a good idea actually, though it would be nice if the mailing list sign-up site mentioned the FAQ/Wiki as a place to look before posting.
Paul.
