Not all of this volume problem is because of flame wars and other nonsense. Frequently difficult problems come up that nobody reading can answer. The answer to "has anyone else encounter this problem?" is almost always no. And there is a limited number of people who are experienced and generous of their time to answer questions. This problem exists on web forums too, such as http://www.fedoraforum.org/ (on which I am a moderator). Currently we have over 10,000 registered users and hundreds of posts a day. Hopefully the community will achieve "critical mass" so that there are enough experienced users to answer the flood of questions.