Thanks David, Well, this time I got stuck at step 3. See my trace below. I looked for syslog files, and only found 1 which was updated today, and it was empty! Any ideas? ptal-init reports that it is for OfficeJet, yet mine's a DeskJet - is this a problem? Thanks, John. ---- [root@localhost /]# usr/sbin/ptal-init setup Stopping the HP OfficeJet Linux driver. ---------------------------------------------------------------------- This program manages devices controlled by the HP OfficeJet Linux driver (hpoj). It attempts to probe your computer for local parallel- and USB-connected devices, and allows you to specify network addresses for remote JetDirect-connected devices. If you experience any difficulties in detecting your device(s), then refer to the hpoj documentation for troubleshooting information. ---------------------------------------------------------------------- Currently defined device names ([*]=default): (none) ---------------------------------------------------------------------- Probe for parallel-connected devices ([y]/n)? n ---------------------------------------------------------------------- Probe for USB-connected devices ([y]/n)? y Probing "/dev/usb/lp0"... *** Found "DESKJET 656C" but failed to communicate with it! *** Elapsed time for this attempt was 6 second(s). *** Check syslog file for ptal-mlcd error messages. *** See hpoj documentation for troubleshooting information. Probing "%005%002"... No device found. Probing "%005%001"... No device found. Probing "%004%001"... No device found. Probing "%003%001"... No device found. Probing "%002%001"... No device found. Probing "%001%001"... No device found. ---------------------------------------------------------------------- Press <Enter> alone to continue, or if you would like to add a JetDirect-connected device, then enter its dotted-decimal IP address or hostname here ---> ---------------------------------------------------------------------- Done updating device configuration files stored under /etc/ptal. If you make manual changes to those files, then be sure to run "usr/sbin/ptal-init start" so they will take effect. ---------------------------------------------------------------------- Starting the HP OfficeJet Linux driver. No hpoj devices have been configured. As root, run "usr/sbin/ptal-init setup". [root@localhost /]#cd ptal [root@localhost ptal]# ls ptal-printd-like [root@localhost ptal]# cat ptal-printd-like # ptal-init tells ptal-printd to use this file as a template for the # security settings (mode, owner and group) for the named pipes in # "/var/run/ptal-printd". The actual contents of this file are # ignored. It was originally created on Tue Jan 4 05:11:46 EST 2005 # based on "/dev/lp0". [root@localhost ptal]# cd / [root@localhost /]# find . -name syslog ./var/lock/subsys/syslog ./etc/sysconfig/syslog ./etc/logrotate.d/syslog ./etc/rc.d/init.d/syslog [root@localhost lew]# cd / [root@localhost /]# ll /var/lock/subsys/syslog -rw------- 1 root root 0 Jan 5 19:46 /var/lock/subsys/syslog [root@localhost /]# ll /etc/sysconfig/syslog -rw-r--r-- 1 root root 454 Aug 3 08:33 /etc/sysconfig/syslog [root@localhost /]# ll /etc/logrotate.d/syslog -rw-r--r-- 1 root root 228 Aug 3 08:33 /etc/logrotate.d/syslog [root@localhost /]# ll /etc/rc.d/init.d/syslog -rwxr-xr-x 1 root root 1369 Aug 3 08:33 /etc/rc.d/init.d/syslog > John, > Well you have no connection problems so its the configuration,you > have the required rpms > in hpoj,hpijs,the /etc/sysconfig/hwconf 'driver unknown'is normal as > hardware is detected before > software drivers are loaded. > The way I try and fix mine it is to:- > > 1) delete all your printer queues [so many cloud the issue and confuse > for one printer] and close your > printer configuration > 2) as root run 'ptal-init setup' > 3) when asked by ptal for a <queue name> use [for example] HP-656c and > just use 'enter' to all others, > when complete you "should" see 'mlc:usb:<queue name>' as default > device. > 4) start up printer configuration and the <queue name> "should" be > under > the queue name less 'mlc:usb' > 5) When the set up is complete use the 'cups test page' in 'Test'. > > Good luck david __________________________________ Do you Yahoo!? Yahoo! Mail - Helps protect you from nasty viruses. http://promotions.yahoo.com/new_mail