> -----Original Message----- ...and subsequent replies deleted for clarity (and to avoid top-posting ;-). Please consider the following subjects: Mr. Day Where is the kernel source What happened to gqview What is top-post Fedora extras is extra Re: How TO unsubscribe Re: Does Fedora include Linux OT: (whatever) RE: OT: (whatever) >From last month only (probably some I missed), but there is certainly a common theme going all the way back to the beginning of the internet for these type mailing lists. Notice I didn't use a capital "I" - wonder how many will find that personally objectionable? I have a theory about why these little electronic fracases occur and wonder if anyone may agree or disagree. And furthermore, a suggestion to assuage this problem in the future. Most will probably agree Linux (and open source in general) is in many ways, a fundamentally different beast by it's very nature than the commercial software it competes with. But they share predominantly the same user-customer base. Therein lies the rub. I will exclude Redhat itself from further consideration, so as not to cloud the issue, which is BTW - mailing list friction, in case you haven't noticed. Fedora's supporters (frequent repliers to these posts) rightfully view the lesser mortals here with skepticism and disdain because they are who they are and nobody is getting paid. Fair enough. Those newbies and un-initiated incurring the Fedora god's wrath feel (for whatever reason, right or wrong) they are not getting what they bargained for - even if all it cost them was a dime for their ISP and a few blank CD-Rs. Also understandable. So what is the problem? Bad attitude. The solution? Attitude adjustment. Here's my advice: Alexander, et al: You guys are great, but get off your high horse. Fedora is a product, like it or not. Because you are not selling it doesn't mean you shouldn't consider treating it (and your "customers" - ahhhhhgh!) as such. Might not the right answer to all those upcoming subjects similar to above be no reply at all? You have the right to remain silent, and never be wrong for that. All others: There is little hope for you. Don't expect anything and you will most often be pleasantly surprised. You are not really customers, so don't act like it. Everyone: Don't take it personally! Chill... BTW, the atmosphere and level of real technical support here has improved somewhat over the past few months, IMHO. Thoughts? Tks... ******************************************************************************** This message is intended only for the use of the Addressee and may contain information that is PRIVILEGED and CONFIDENTIAL. If you are not the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please erase all copies of the message and its attachments and notify Space Imaging immediately. ********************************************************************************