On Wed, 27 Oct 2004, redhat wrote: > I have a customer on our system (we're local ISP) that fancies himself > quite the political spinmeister. He absolutely inundates people with > his (what I call) SPAM email. We have received numerous complaints > about this guy from all over the US (mostly colleges that he targets) > requesting that this guy be shut down. He even "attacked" me one day > not knowing who I was and told me that he would sue us if we tried to > take his email privileges away and gave me a link to some government > site with various documents on what "is" email spam and what is "not" > email spam. as i read it, what you're referring to above is what is defined as SPAM for legal *prosecution* purposes. it has little to do with what you, as an ISP, can define as to what is acceptable behaviour for one of your customers. surely he had to sign a contract when he joined on. did that contract not define at least some boundaries on what is acceptable account usage? remember, you're not trying to *sue* him. all you really want to do is get rid of him as a client, and that's *way* easier to do, unless you entered into a long-term contract with him. rday
