On Wed, 2004-10-06 at 23:33, Aaron O'Hara wrote: > Thanks for the tip. The trace showed me lots of information. I know how > far it got, but don't know what it was trying to do when it timed out. > Here's the last bit of the DiG output: > > ;; Received 436 bytes from 127.0.0.1#53(127.0.0.1) in 2 ms > > ca. 172800 IN NS ca05.cira.ca. > ca. 172800 IN NS ns-ext.isc.org. > ca. 172800 IN NS ca02.cira.ca. > ca. 172800 IN NS ca06.cira.ca. > ca. 172800 IN NS ca04.cira.ca. > ca. 172800 IN NS ca01.cira.ca. > ;; Received 287 bytes from 193.0.14.129#53(K.ROOT-SERVERS.NET) in 797 ms > > futureshop.ca. 86400 IN NS dns2.cidc.telus.com. > futureshop.ca. 86400 IN NS dns1.cidc.telus.com. > ;; Received 87 bytes from 129.33.164.84#53(ca05.cira.ca) in 2442 ms > > ;; connection timed out; no servers could be reached Here's what it should look like: ... ca. 172800 IN NS CA05.CIRA.ca. ca. 172800 IN NS NS-EXT.ISC.ORG. ca. 172800 IN NS CA02.CIRA.ca. ca. 172800 IN NS CA06.CIRA.ca. ca. 172800 IN NS CA04.CIRA.ca. ca. 172800 IN NS CA01.CIRA.ca. ;; Received 287 bytes from 128.63.2.53#53(H.ROOT-SERVERS.NET) in 117 ms futureshop.ca. 86400 IN NS dns2.cidc.telus.com. futureshop.ca. 86400 IN NS dns1.cidc.telus.com. ;; Received 87 bytes from 129.33.164.84#53(CA05.CIRA.ca) in 174 ms www.futureshop.ca. 86400 IN A 199.60.115.193 futureshop.ca. 86400 IN NS dns2.cidc.telus.com. futureshop.ca. 86400 IN NS dns1.cidc.telus.com. ;; Received 135 bytes from 66.203.199.203#53(dns2.cidc.telus.com) in 122 ms > Why did it timeout? Either you cannot resolve dns1.cidc.telus.com and dns2.cidc.telus.com or you cannot reach them. You can test if you can reach them by querying those nameservers directly: dig @216.123.224.131 www.futureshop.ca dig @66.203.199.203 www.futureshop.ca The first of these is dns1.cidc.telus.com, the second is dns2.cidc.telus.com. Given that these servers are on completely different networks, I suspect you cannot resolve them. Try: dig dns1.cidc.telus.com +trace Paul. -- Paul Howarth <paul@xxxxxxxxxxxx>