Changing password in redhat bugzilla

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Has anyone succeeded in changing their password in Redhat bugzilla?

I've forgotten my password, and have followed the instructions
given for this eventuality.
I have been told (several times)
=================================================
A token for changing your password has been emailed to you. 
Follow the instructions in that email to change your password.
=================================================

However, I have never received any such email.

It also says on this web-page
=================================================
For problems bugzilla-owner@xxxxxxxxxx
=================================================
Unfortunately, I have never had any response to email to this address.

-- 
Timothy Murphy  
e-mail (<80k only): tim /at/ birdsnest.maths.tcd.ie
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College, Dublin 2, Ireland


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