Re: to newcomers: please try to solve the problem yourself before asking

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On Fri, 10 Sep 2004, Angela Kahealani wrote:

> On Friday 2004-09-10 16:51, Dana-Renee Lee wrote:
> > If I was a new comer to Fedora I would find this message VERY
> > OFFENDING!!!! This list exists because of new comers and old comers
> > using Fedora!!!
> 
> It appears to be a sad necessity that nearly every newbie must be told 
> to Read The Fine Manual before bothering the GURUs. 

I can understand some of the newbies frustration.  Many of the times I 
have searched Google for the answer to a problem, I get something that 
does not work or is the answer to a different problem.

They don't call it "net of a thousand lies" for nothing.

There needs to be a list for newbies to ask questions.  If this list is 
not for that, then one needs to be created.

Sometimes people do not know enough about the cause of the problem to 
construct a useful search in the first place. Sometimes asking is a much 
more direct and useful "search".

Another thing that would help newbies was if the FAQ and README were 
better maintained.  I know of a couple of problems that are not in the 
README that should be.  (For example, having to use "acpi=force" on Invel 
440gl and 440glx chipsets.)

I have gotten a number of complaints from users about the nastiness of 
this list towards people with valid questions.  

They blame Fedora when the problem is with a (hopefully) small number of 
people on the list.

Those attitude problems really need to change.
 



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