*This message was transferred with a trial version of CommuniGate(tm) Pro* > > > > So, why pay RedHat for substandard treatment? > > > > Because they helped develop and/or write and/or test and/or QA and/or > > package and/or distribute the software that is the reason why this forum > > exists? > I may not have been clear in my posts. I don't mind paying for Linux. I have purchased every version of RedHat since 5.2 and I was buying Slackware before that. I have purchased a lot of Linux based software and have sent checks to the open source projects. I know that freedom in Linux doesn't just mean free. However, RedHat's new structure is to sell annual support contracts, not to sell a supported version of Linux. If you sell me a contract for phone support then I think I am entitled to at least regular updates, maybe even a callback. I am not saying that the RedHat engineers are bad. I believe they are most likely some of the best. But, if you are going to change your structure to sell support, then you need the engine to deliver what you are selling. I don't give any slack to companies just because they are selling Linux. Actually, I would like to see companies selling Linux to be held to the same high standards as Linux itself. I understand that they are helping to promote Linux, but that doesn't make me want to support their inability to provide at least the minimum that they promise. When I said free in my earlier messages, I was not talking about the Linux distribution itself. I was talking about the support. The customer that I installed the server for now says that "Support is better with Microsoft". Gee, they don't seem to understand that we have to cut RedHat some slack, because they sell Linux... And, that's all I got to say about that. Scott
