Re: HP ScanJet 4570 (or 5500)

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Hi, Tom.
I've just received a long message from HP which informs me that ScanJet 4570/5500 is not supported under any version of Linux!


Ciao,
Nino

============================================================================

Dear Nino,

Thank you for contacting HP Total Care.

Please note that HP Scanjet scanners are not supported under any version
of Linux operating system and hence there are no drivers currently available for the same. Your scanner can be installed only under Windows Operating System.


However, you may visit the Web site given below to have more information
about Linux support for HP scanners.

http://www.hp.com/cposupport/scanners/support_doc/bps05180.html

The hp scanjet 5500 series scanner supports the following Operating Systems.

Windows 98/98SE Windows Millennium Windows 2000 Professional (requires Service Pack2 or higher) Windows XP (Home and Professional

Some HP scanners are supported using HP Backened for SANE and SCL commands in Linux. The HP Backened is present in SANE. Usually all HP scanners with a SCSI-interface support SCL. Some scanners with parallel
port interface or USB are using SCL too. But most of the newer models with USB do not support SCL and thus are not supported by the hp backend. For more information about the supported scanners, please visit:


http://www.kirchgessner.net/sanehpfaq.html

Download the latest SANE 1.0.8 drivers for the scanners from:

http://panda.mostang.com/sane/source.html

For HP scanners and there SCL commands, please visit:

http://www.kirchgessner.net/sane.html

For more information on HP and SANE, please visit:

http://www.mostang.com/sane/man/sane-hp.5.html

NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
Thank you for taking time and writing to us. We assure of our commitment to serve you better.



Sincerely, Claudius HP Total Care =====================================================================================

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