>Red Hat network recently took $360 from me for my 6 linux systems >subscribed...... > >Looks like that support won't last the full year I paid for. > >Do I get a partial refund? Or put it down to experience. > >-- >Steve Withers >swithers@xxxxxxxxxx This was exactly my concern and despite 3 emails to Redhat customer services and 2 queries through the redhat web pages, I have had absolutely no reponse. With impeccable timing I took out a subscription in mid October principally because I wanted priority access to the ISOs and subsequent priority bandwidth allocation. Redhat are simply refusing to answer my questions about whether they will continue to provide priority access to their bandwidth. I don't mind paying RedHat - indeed I have bought 5.x, 7.x and 8.0 boxed CD sets in the past and then paid for an annual subscription. What irritates me is that they won't answer my questions about what happens to the 7 months updates I will have paid for when April comes by and RH 9 is no longer supported. Offering a discount on another service is not acceptable. But if they would just offer the priority bandwidth, or if they gave me the option of having the money transferred over as a gift to the Fedora project I would probably accept that. At the moment I have installed Fedora beta 3 (Severn 0.95) and cannot register that channel on RHN. Latest version available to register is Beta 2 according to their pages. In fact I can't even register that but that may be down to my mistake in the way I have my channels set up.
