Re: Kernel 2.6.23.9 / P35 Chipset + WD 750GB Drives (reset port)

[Andrew Morton <akpm@linux-foundation.org>]

On Sat, 1 Dec 2007 06:26:08 -0500 (EST)
Justin Piszcz <jpiszcz@lucidpixels.com> wrote:

> I am putting a new machine together and I have dual raptor raid 1 for the 
> root, which works just fine under all stress tests.
> 
> Then I have the WD 750 GiB drive (not RE2, desktop ones for ~150-160 on 
> sale now adays):
> 
> I ran the following:
> 
> dd if=/dev/zero of=/dev/sdc
> dd if=/dev/zero of=/dev/sdd
> dd if=/dev/zero of=/dev/sde
> 
> (as it is always a very good idea to do this with any new disk)
> 
> And sometime along the way(?) (i had gone to sleep and let it run), this 
> occurred:
> 
> [42880.680144] ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x4010000 
> action 0x2 frozen

Gee we're seeing a lot of these lately.

> [42880.680231] ata3.00: irq_stat 0x00400040, connection status changed
> [42880.680290] ata3.00: cmd ec/00:00:00:00:00/00:00:00:00:00/00 tag 0 cdb 
> 0x0 data 512 in
> [42880.680292]          res 40/00:ac:d8:64:54/00:00:57:00:00/40 Emask 0x10 
> (ATA bus error)
> [42881.841899] ata3: soft resetting port
> [42885.966320] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [42915.919042] ata3.00: qc timeout (cmd 0xec)
> [42915.919094] ata3.00: failed to IDENTIFY (I/O error, err_mask=0x5)
> [42915.919149] ata3.00: revalidation failed (errno=-5)
> [42915.919206] ata3: failed to recover some devices, retrying in 5 secs
> [42920.912458] ata3: hard resetting port
> [42926.411363] ata3: port is slow to respond, please be patient (Status 
> 0x80)
> [42930.943080] ata3: COMRESET failed (errno=-16)
> [42930.943130] ata3: hard resetting port
> [42931.399628] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> [42931.413523] ata3.00: configured for UDMA/133
> [42931.413586] ata3: EH pending after completion, repeating EH (cnt=4)
> [42931.413655] ata3: EH complete
> [42931.413719] sd 2:0:0:0: [sdc] 1465149168 512-byte hardware sectors 
> (750156 MB)
> [42931.413809] sd 2:0:0:0: [sdc] Write Protect is off
> [42931.413856] sd 2:0:0:0: [sdc] Mode Sense: 00 3a 00 00
> [42931.413867] sd 2:0:0:0: [sdc] Write cache: enabled, read cache: 
> enabled, doesn't support DPO or FUA
> 
> Usually when I see this sort of thing with another box I have full of 
> raptors, it was due to a bad raptor and I never saw it again after I 
> replaced the disk that it happened on, but that was using the Intel P965 
> chipset.
> 
> For this board, it is a Gigabyte GSP-P35-DS4 (Rev 2.0) and I have all of 
> the drives (2 raptors, 3 750s connected to the Intel ICH9 Southbridge).
> 
> I am going to do some further testing but does this indicate a bad drive? 
> Bad cable?  Bad connector?
> 
> As you can see above, /dev/sdc stopped responding for a little bit and 
> then the kernel reset the port.
> 
> Why is this though?  What is the likely root cause?  Should I replace the 
> drive?  Obviously this is not normal and cannot be good at all, the idea 
> is to put these drives in a RAID5 and if one is going to timeout that is 
> going to cause the array to go degraded and thus be worthless in a raid5 
> configuration.
> 
> Can anyone offer any insight here?

It would be interesting to try 2.6.21 or 2.6.22.

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