Sendmail - Unknow User.

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I have a small problem with sendmail.
I have a number of students working on the configuration of some Fedora systems as part of an MSc course we run. One of them has an interesting problem I can't fathom out at all. When he sends a mail meesage to a local user he has created sendmail returns the error dsn=5.1.1, stat=User unknown. (we use command line mail to send the email) When I create a user on the same box and send a mail there is no problem. I am not sure how the student created the user but I think it was with a command like this : useradd -c 'works clerk--Jenny Rawring' -d /workspace/home/Jenny/Jenny -s /bin/bash Jenny. You can su to the user, login from outside and send a mail from the user to root, I can't find anything in the passwd etc. files that looks out of place.

Does anyone know anything I may have missed.

Many thanks,

Neil.

Extract of maillog at loglevel 64 :


Dec 7 12:03:32 yoxford sendmail[31614]: NOQUEUE: connect from localhost.localdomain [127.0.0.1] Dec 7 12:03:32 yoxford sendmail[31614]: AUTH: available mech=LOGIN DIGEST-MD5 CRAM-MD5 ANONYMOUS PLAIN, allowed mech=EXTERNAL GSSAPI KERBEROS_V4 DIGEST-MD5 CRAM-MD5 Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: Milter: no active filter Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 220 yoxford.adastral.ucl.ac.uk ESMTP Sendmail 8.13.1/8.13.1; Wed, 7 Dec 2005 12:03:32 GMT Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: <-- EHLO yoxford.adastral.ucl.ac.uk Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-yoxford.adastral.ucl.ac.uk Hello localhost.localdomain [127.0.0.1], pleased to meet you Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-ENHANCEDSTATUSCODES
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-PIPELINING
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-8BITMIME
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-SIZE
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-DSN
Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-AUTH DIGEST-MD5 CRAM-MD5
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250-DELIVERBY
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250 HELP
Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: <-- MAIL From:<root@xxxxxxxxxxxxxxxxxxxxxxxxxx> SIZE=31 AUTH=root@xxxxxxxxxxxxxxxxxxxxxxxxxx Dec 7 12:03:32 yoxford sendmail[31614]: ruleset=trust_auth, arg1=root@xxxxxxxxxxxxxxxxxxxxxxxxxx, relay=localhost.localdomain [127.0.0.1], reject=550 5.7.1 <root@xxxxxxxxxxxxxxxxxxxxxxxxxx>... not authenticated Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250 2.1.0 <root@xxxxxxxxxxxxxxxxxxxxxxxxxx>... Sender ok Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: <-- RCPT To:<Arthur@xxxxxxxxxxxxxxxxxxxxxxxxxx> Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250 2.1.5 <Arthur@xxxxxxxxxxxxxxxxxxxxxxxxxx>... Recipient ok
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: <-- DATA
Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 354 Enter mail, end with "." on a line by itself Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: from=<root@xxxxxxxxxxxxxxxxxxxxxxxxxx>, size=353, class=0, nrcpts=1, msgid=<200512071203.jB7C3WxS031613@xxxxxxxxxxxxxxxxxxxxxxxxxx>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W14031614: --- 250 2.0.0 jB7C3W14031614 Message accepted for delivery Dec 7 12:03:32 yoxford sendmail[31613]: jB7C3WxS031613: to=Arthur, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30031, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (jB7C3W14031614 Message accepted for delivery)
Dec  7 12:03:32 yoxford sendmail[31614]: jB7C3W15031614: <-- QUIT
Dec 7 12:03:32 yoxford sendmail[31614]: jB7C3W15031614: --- 221 2.0.0 yoxford.adastral.ucl.ac.uk closing connection Dec 7 12:03:33 yoxford MailScanner[31579]: New Batch: Scanning 1 messages, 906 bytes Dec 7 12:03:33 yoxford MailScanner[31579]: Virus and Content Scanning: Starting
Dec  7 12:03:33 yoxford MailScanner[31579]: Uninfected: Delivered 1 messages
Dec  7 12:03:33 yoxford sendmail[31618]: STARTTLS: ClientCertFile missing
Dec  7 12:03:33 yoxford sendmail[31618]: STARTTLS: ClientKeyFile missing
Dec  7 12:03:33 yoxford sendmail[31618]: STARTTLS: CACertPath missing
Dec  7 12:03:33 yoxford sendmail[31618]: STARTTLS: CACertFile missing
Dec  7 12:03:33 yoxford sendmail[31618]: STARTTLS: CRLFile missing
Dec  7 12:03:33 yoxford sendmail[31618]: STARTTLS=client, init=1
Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3W14031614: alias <Arthur@xxxxxxxxxxxxxxxxxxxxxxxxxx> => Arthur Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3W14031614: alias Arthur => Arthur Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3W14031614: to=Arthur, ctladdr=<Arthur@xxxxxxxxxxxxxxxxxxxxxxxxxx> (8/0), delay=00:00:01, mailer=local, pri=120353, dsn=5.1.1, stat=User unknown Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3W14031614: to=<Arthur@xxxxxxxxxxxxxxxxxxxxxxxxxx>, delay=00:00:01, mailer=local, pri=120353, dsn=5.1.1, stat=User unknown Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3W14031614: jB7C3XMc031619: DSN: User unknown Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3XMc031619: to=<root@xxxxxxxxxxxxxxxxxxxxxxxxxx>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31915, dsn=2.0.0, stat=Sent Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3XMc031619: done; delay=00:00:00, ntries=1 Dec 7 12:03:33 yoxford sendmail[31619]: jB7C3W14031614: done; delay=00:00:01, ntries=1

--
Neil Marjoram
Systems Manager
Adastral Park Campus
University College London
Ross Building
Adastral Park
Martlesham Heath
Ipswich - Suffolk
IP5 3RE


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