Yes.
I am not trying to be biased but i was quit impress with the tools and
SLA Microsoft has. And they solved our problem.
When initially the did not find what is going wrong, they went to
kernel level and solved it. I personally talked with a person who
contributed in designing some part of windows 2000 server kernels.
I know people having same skill set with Linux are there. If i get the
same problem in Linux, some one from Kernel mailing list or bug
tracker will help me to resolve the issue. But as i mentioned, what
about SLA. do i have any SLA for this ? when the problem is going to
get resolved ?
I am neither opposed to linux as open source nor i am impressed with
Microsoft Support.
We are in infrastructure support for one of the bigest financial
institutes in world and we need SLA and that is the main reason we are
not going for Linux. that is the main show stoper.
Is linux community working to come over this weakness?
On Sun, 13 Feb 2005 15:07:42 -0800, jdow <jdow@xxxxxxxxxxxxx> wrote:
> Have you ever tried to get support from Microsoft?
>
> {^_^}
>
> From: "Kunal Shah" <kunalv.shah@xxxxxxxxx>
> > Major problem using Linux as server is the Support. As such we don't
> > have proper support for Linux operating system. I understand that we do
> > have lot of users and mailing list and people involved with Linux
> > community are kind enough to share experience and solutions however,
> > what about SLA ( Service Level Agreement)? .
> >
> > Although I know Linux is much more stable them windows, I cannot
> > convince my upper management to use it because of only one question. If
> > anything goes wrong in production, what is our SLA to resolve the issue
> > and get it back on board.
> >
> > On Sun, 2005-02-13 at 16:05 -0500, Chet Ranaweera wrote:
> > > On Sun, 13 Feb 2005 15:37:37 -0500, Ben Sheron <ben@xxxxxxxxxxxxxxxx>
> wrote:
> > > > There are a lot of people out there like that. The truth is, you
> can't
> > > > please everyone. But it seems like his main gripe is that it's easier
> > > > to play games on Windows than on Linux. Everything else I read seems
> to
> > > > just be a bunch of trolling. He probably just got frustrated at
> > > > something stupid and, having too much spare time, decided to put up a
> > > > Web site to take out his aggression.
> > > >
> >
> > --
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>
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